Once you’ve placed your order, our customer support agent contacts you via websites chat or discord. We always want to make the process comfortable for our clients. You also can contact us after placing your order for any details.

Click on the product that you are interested in, check “requirements” and “what you’ll get” sections and click “quick purchase” (or in case you want to make multiple purchases, simply click “add to cart”). You will be redirected to the checkout page where we ask you to fill your account name, character name and other optional means of communication like discord. You also can leave a comment for your order. To have 5% cashback with CarryCoins we kindly ask you to register an account on our website that gives you an initial rank boost and allows receiving cashback with each purchase.

After placing your order, you will be contacted by our customer support agent to clarify your order details. We set everything up within 10 minutes. Afterwards, you will be contacted in the game and all the gear you’ve purchased from us will be traded to you. We also ask to put some junk in trade to maximise safety.

Each of our products has its own estimated delivery time. Please, check the estimated time section in any product before the purchase. Usually, we deliver any kind of service or product within 10 minutes but it can be specific for some requests.

In a rare case when we cannot even assign the service within double the Estimated Time, you are entitled to ask for a refund. If we have started but not completed the service within double the estimate, compensations or partial refunds may ensue. We also can provide instant refunds with CarryCoins.