Liberation of Undermine: +15% Buff Week and the Renown Bug

Key Takeaways

• The Gallagio Loyalty Rewards Club was WoW's first raid-only Renown track, tied to the Liberation of Undermine raid in The War Within Season 2 (Patch 11.1).
• Its "Loyal Customer" buff was a Warband-wide damage and healing buff active only inside the raid, growing +3% every three weeks as a catch-up soft nerf.
• The +15% tier, "Loyal Customer: Diamond," unlocked at Renown 16; the buff maxed at +18% at Renown 19, and the track topped out at a cosmetic Rank 20.
• A reputation bug left some players stuck at 750 reputation when bosses and lieutenants failed to award Gallagio credit; Blizzard hotfixed it, and the rep could still be earned on an alt.
• The catch-up currency was Puzzling Cartel Chips (nicknamed "Dinars"), spent with Consultant Wrexxle in Dornogal.
• The D.I.S.C. Belt arrived in Patch 11.1.7 through Overcharged Delves, not as a Liberation of Undermine raid drop.

Read back from the Midnight era, this was the week the raid's +15% catch-up buff was supposed to unlock, and a renown bug that briefly got in the way.

The Gallagio Loyalty Rewards Club, explained

The Gallagio Loyalty Rewards Club was the reputation track built around the Liberation of Undermine raid in The War Within Season 2. It was the game's first Renown track that could be earned only inside a raid: killing bosses and their lieutenants awarded Gallagio reputation, capped at 5,000 per week. Bosses paid out around 450 reputation each, with the final encounters worth more.

Climbing the track did two things. It handed out raid rewards along the way, and it steadily powered up the whole raid group through a scaling buff, so the longer the season ran, the easier the tier became for players still working through it.

The Loyal Customer buff and how it scaled

That scaling buff was called "Loyal Customer." It was a Warband-wide damage and healing increase that only applied inside Liberation of Undermine, and it grew by roughly +3% every three weeks as the account climbed the renown ranks. It was a deliberate soft nerf: a catch-up cushion that smoothed the raid's rough edges over the course of the season rather than a reward for a high rating.

The +15% "Diamond" step at Renown 16 is the one this article originally covered. The buff kept climbing to a +18% ceiling at Renown 19, and Rank 20 capped the track with cosmetic rewards, the "High Roller" title and the Flarendo mount, rather than more raw power. Players who wanted to reach those ranks faster could speed up your renown grind with a coached run.

The renown bug that got in the way

The catch that week was a reputation bug rather than an exploit. After the reset, various bosses and lieutenants stopped awarding Gallagio reputation on kill, with no consistent pattern to which players or which bosses were affected, and progress for some accounts stalled at 750 reputation. That worked against reaching the next renown rank, not toward it.

Blizzard confirmed it was aware of the issue and had a hotfix in progress. In the meantime, players who had already killed a boss without receiving credit generally could not re-kill it for the missing reputation that week, but they could still earn Gallagio reputation on an alt. It was a short-lived speed bump on the way to the Diamond buff, not a shortcut to it.

Raiders who would rather clear the tier with a coordinated team can book a Liberation of Undermine carry and lock in the kills.

Catch-up gear around Patch 11.1.7

The +15% week sat in the same stretch as the Patch 11.1.7 catch-up systems, which is where a couple of commonly confused items actually came from. The season's bonus currency was Puzzling Cartel Chips, nicknamed "Dinars," earned from a weekly quest and spent with Consultant Wrexxle in Dornogal for a hand-picked piece of raid gear or a Mythic+ trinket.

Two other rewards belonged to systems outside the raid. The D.I.S.C. Belt, short for Durable Information Securing Container, came from Overcharged Delves in Patch 11.1.7 at item level 691 and upgraded to 701, powered by Titan Disc shards rather than raid drops. The head-slot upgrades from that patch were the Corruption Helm Enchants tied to the returning Horrific Visions, bought with Displaced Corrupted Mementos. Neither dropped in Liberation of Undermine, so it is worth keeping the sources straight.

Frequently Asked Questions

What was the Gallagio Loyalty Rewards Club?

WoW's first raid-only Renown track, tied to the Liberation of Undermine raid in The War Within Season 2 (Patch 11.1). Reputation was earned only inside the raid and capped at 5,000 per week.

What did the Liberation of Undermine raid buff do?

The "Loyal Customer" buff was a Warband-wide damage and healing increase that only worked inside the raid, growing about +3% every three weeks as a catch-up soft nerf.

When did the +15% buff unlock?

At Renown Rank 16, the "Loyal Customer: Diamond" tier granted the +15% raid-wide damage and healing buff.

What was the maximum Loyal Customer buff?

+18%, reached at Renown Rank 19. The track then topped out at Rank 20, which awarded the cosmetic "High Roller" title and the Flarendo mount rather than more power.

What was the reputation bug?

During the +15% week, various bosses and lieutenants failed to award Gallagio reputation on kill, leaving some players stuck at 750. Blizzard confirmed a hotfix, and affected players could earn the reputation on an alt.

What was the catch-up currency that season?

Puzzling Cartel Chips, nicknamed "Dinars," earned from a weekly quest and spent with Consultant Wrexxle in Dornogal for select raid gear and Mythic+ trinkets.

Last reviewed 2026-07-01 against Patch 11.1.7 The War Within — Maintained by WowCarry's WoW team. This is a historical recap of a Season 2 event; the live game is now Midnight.