F.A.Q.

 

BOOSTING SERVICE QUESTIONS

WHAT HAPPENS AFTER I BUY THE SERVICE?

After you buy any product in our site our manager contacts you in Skype / Discord. There you arrange the boosting time with him and get the further instructions. If you didn’t hear from us in 15 minutes, then you should add our Skype/Discord to speed up the process.

WHAT IF I DON’T HAVE SKYPE / DISCORD OR DON’T WANT TO TALK?

All the communication in Skype / Discord will be kept in a chat form (text messages). There’s no voice communication requirement. Skype and Discord are very easy to install and register in. It’s faster to negotiate order details in real time using Skype / Discord chat rather than using an email.

WHAT IS THE DIFFERENCE BETWEEN SELF-PLAY AND ACCOUNT SHARING?

If you choose self-played boosting you will play your character yourself with our group. If you choose account sharing, you will give us your wow account’s login and password; our gamers will carefully log into your account and do the boosting.

IS ACCOUNT SHARING SAFE?

Yes, it is absolutely safe with us. While doing the boosting with account sharing our boosters observe all safety precautions and never use any exploits. Your safety and privacy is very important for us so we will never chat with any of your friends or guild mates.

WHY SOMETIMES ACCOUNT IS SHARING CHEAPER THAN SELF-PLAY?

It is much easier for the booster to log into someone’s account and do the job by himself rather than explaining all the details, mechanics and tactics to someone new. Some services require a teamwork and thus cannot be achieved in a blink of an eye. That is why account sharing is cheaper. However, SELF-PLAY option is always available for most of our services.

HOW DO I MAKE AN ORDER?

Registering on our site is not required, however we recommend registration if You want to get the latest promotions, discounts and hot offers for our services. You'll find catalogue of our product categories on the upper bar or you can use search box on this bar to search for exact product or category You're interested in. Read product/service description very carefully, mark additional options You wish to add to Your order and press “ADD TO CART” button. Total cost of Your order based on options You've added will be calculated and showed automatically. You can then continue shopping or proceed to checkout by pressing "PROCEED TO CHECKOUT" button. On the payment page fill all the required fields, please provide only valid information. After You have placed an order You will receive a confirmation email that Your payment has been done and processed. Shortly our customer support will contact You appointing lead time and providing all other necessary information and support during the whole boosting process. In most cases, average time needed for order execution is mentioned in the product/service description.

PAYMENT QUESTIONS

WHAT PAYMENT METHODS DO YOU ACCEPT?

Currently we accept payments via PayPal. We also accept Credit/Debit Cards (Visa, Master Card, American Express) via PayPal - there is NO need to register, you can just check out by pressing "Pay with debit/credit card" once you are transferred to PayPal.

HOW CAN I GET MY MONEY BACK?

If you purchased the wrong service or you’ve just changed your mind and don't want to get your ordered service more than 24 hours before appointed event starts, we will bind ourselves to find a solution that will satisfy your needs or will make full refund. In case your order is in progress and you would like to cancel it, you are eligible for a partial refund. Please keep in mind that appointed event time can be changed and slot reservation can be canceled only if you notify us about your will 24 hours before event start. If you miss your appointed event without notification, you won’t be granted another event and payment won’t be refunded for missed event. When we reserve a spot in our event for you (with or without loot for your chosen class/spec), a team of players/guild can no longer take another customer on this spot reserved for you and will be payed for this spot. If you have some force situation, you can always share your account to our driver, so he can join your appointed event to get your order done. We are unable to fulfill your service according to our terms If we're unable to accomplish your order by any reason on our side, we will make full refund or can offer you another service for a price not exceeding the one you have already paid. If you choose another service which is cheaper, we will refund you the difference between those two prices.

WHY SO EXPENSIVE?

Our prices are the most relevant and reasonable to the state of market. The price calculation for a product or service is based on the complexity of the order, number of people involved and time spent on order execution. We are high-quality and reliability oriented team, that's why we choose only best commercial player/gamer teams to ensure that every customer is highly satisfied with our service.

HOW CAN I TRUST MY ACCOUNT AND MY MONEY TO YOU?

We are a registered company which provides services in popular online games making our customers happy for many years and successfully accomplished more than 100000 orders. We are customer oriented team and adopted all the necessary policies (such as Privacy Policy and Refund Policy) as well as Terms & Conditions to protect our customers from any possible unwanted consequences. We will never ask answers to secret questions or other personal info, so You will never lose Your account. We use the most secure connection methods and all known server protection resources and from our part, we're always taking all the necessary security precautions for our customer's security. You can find feedback from our happy clients on most popular gaming forums such as OWNEDCORE, ELITEPVPERS and EPICNPC as well as read our reviews on TRUSTPILOT.