F.A.Q.

 

BOOSTING SERVICE QUESTIONS
WHAT HAPPENS AFTER I BUY THE SERVICE?

After you buy any product in our site our manager contacts you in Skype / Discord. There you arrange the boosting time with him and get the further instructions. If you didn’t hear from us in 15 minutes, then you should add our Skype/Discord to speed up the process.

WHAT IF I DON’T HAVE SKYPE / DISCORD OR DON’T WANT TO TALK?

All the communication in Skype / Discord will be kept in a chat form (text messages). There’s no voice communication requirement. Skype and Discord are very easy to install and register in. It’s faster to negotiate order details in real time using Skype / Discord chat rather than using an email.

WHAT IS THE DIFFERENCE BETWEEN SELF-PLAY AND ACCOUNT SHARING?

If you choose self-played boosting you will play your character yourself with our group. If you choose account sharing, you will give us your wow account’s login and password; our gamers will carefully log into your account and do the boosting.

IS ACCOUNT SHARING SAFE?

Yes, it is absolutely safe with us. While doing the boosting with account sharing our boosters observe all safety precautions and never use any exploits. Your safety and privacy is very important for us so we will never chat with any of your friends or guild mates.

WHY SOMETIMES ACCOUNT IS SHARING CHEAPER THAN SELF-PLAY?

It is much easier for the booster to log into someone’s account and do the job by himself rather than explaining all the details, mechanics and tactics to someone new. Some services require a teamwork and thus cannot be achieved in a blink of an eye. That is why account sharing is cheaper. However, SELF-PLAY option is always available for most of our services.

HOW DO I MAKE AN ORDER?

Registering on our site is not required, however we recommend registration if You want to get the latest promotions, discounts and hot offers for our services. You'll find catalogue of our product categories on the upper bar or you can use search box on this bar to search for exact product or category You're interested in. Read product/service description very carefully, mark additional options You wish to add to Your order and press “ADD TO CART” button. Total cost of Your order based on options You've added will be calculated and showed automatically. You can then continue shopping or proceed to checkout by pressing "PROCEED TO CHECKOUT" button. On the payment page fill all the required fields, please provide only valid information. After You have placed an order You will receive a confirmation email that Your payment has been done and processed. Shortly our customer support will contact You appointing lead time and providing all other necessary information and support during the whole boosting process. In most cases, average time needed for order execution is mentioned in the product/service description.

PAYMENT QUESTIONS
WHAT PAYMENT METHODS DO YOU ACCEPT?
You can pay for your order with Visa, Master Card, Apple Pay and PayPal payment systems. To pay for the purchase, you will be redirected to the payment service provider - we have several available options, where you need to enter the necessary data. When paying with a bank card, payment security is guaranteed by the processing center. All our payment systems havev confirmed certificate of compliance with the requirements of the PCI DSS standard in terms of storing, processing and transferring cardholder data. The PCI DSS bank card security standard is supported by international payment systems, including MasterCard and Visa, Inc. Your confidential data required for payment (card details, registration data, etc.) are not sent to the online store - their processing is carried out on the side of the processing center and is completely protected.
HOW CAN I GET MY MONEY BACK?
If we did not manage to complete your order in the specified time terms, you have the right to request a refund, or we may refund the money in our own discretion. You have the right to cancel your order and ask for a full refund at any time before the start of the service. You have the right to cancel your order after the start of the service and ask for a partial refund. In this case, the amount of the refund will be proportional to the volume of the unfinished services. (For example: if your order 10 mythic dungeons and decide to cancel the service after 7 dungeons are fully completed, you will receive a partial refund for 3 dungeons left. The amount of the refund will be 30% of the initial payment). In case you believe you should get a refund, please, contact us through the online chat at the bottom right corner of the website (available 24/7) or by email: [email protected]. We will review your refund application in 24 hours and will contact you by email. In case we don't have any clarifying questions to you, the refund will be made in 24 hours since you contacted us first and you will get an email confirming the successful refund. In other case, we will contact you back to ask some questions or provide more information on our side. All refunds will be sent back to the payment method of your original payment. Generally, it will take five to 30 business days.
WHY SO EXPENSIVE?

Our prices are the most relevant and reasonable to the state of market. The price calculation for a product or service is based on the complexity of the order, number of people involved and time spent on order execution. We are high-quality and reliability oriented team, that's why we choose only best commercial player/gamer teams to ensure that every customer is highly satisfied with our service.

HOW CAN I TRUST MY ACCOUNT AND MY MONEY TO YOU?

We are a registered company which provides services in popular online games making our customers happy for many years and successfully accomplished more than 100000 orders. We are customer oriented team and adopted all the necessary policies (such as Privacy Policy and Refund Policy) as well as Terms & Conditions to protect our customers from any possible unwanted consequences. We will never ask answers to secret questions or other personal info, so You will never lose Your account. We use the most secure connection methods and all known server protection resources and from our part, we're always taking all the necessary security precautions for our customer's security. You can find feedback from our happy clients on most popular gaming forums such as OWNEDCORE, ELITEPVPERS and EPICNPC as well as read our reviews on TRUSTPILOT.